High-Performance Websites for Toronto's Best

1. Who We Are

Tica Solutions (“we”, “us”, “our”) is a web design and digital marketing agency based in Toronto, Ontario, Canada. We operate this website at ticasolutions.ca. You can reach us at hello@ticasolutions.ca.

2. Information We Collect

We may collect the following information when you interact with our website or contact us:

• Contact information — name, email address, phone number, and business details you provide through our contact form or by emailing us directly.
• Usage data — pages visited, time spent on pages, referring URLs, and browser/device type, collected via analytics tools.
• Cookies — small files stored on your device to improve site functionality and analyse traffic. See Section 5 for details.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide our services.
• Send project updates or invoices relevant to your engagement with us.
• Improve our website and understand how visitors use it.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing (PIPEDA)

As a Canadian business, we process your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). We collect only the information necessary for the purposes identified above, with your knowledge and consent where required.

5. Cookies & Analytics

Our website may use cookies and similar tracking technologies to analyse site traffic. Analytics data is aggregated and does not identify you personally. You can disable cookies in your browser settings, though some site features may be affected.

6. Data Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact enquiries are typically retained for up to 2 years.

7. Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, contact us at hello@ticasolutions.ca.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of any changes.

10. Contact Us

Questions or concerns about this policy? Email us at hello@ticasolutions.ca.

1. Acceptance of Terms

By accessing or using the Tica Solutions website (ticasolutions.ca), you agree to be bound by these Terms of Service. If you do not agree, please do not use this site.

2. Services

Tica Solutions provides web design, development, copywriting, SEO, and related digital services to small businesses. Specific terms, deliverables, timelines, and fees for client projects are set out in individual service agreements or proposals provided separately.

3. Intellectual Property

All content on this website — including text, graphics, logos, and code — is the property of Tica Solutions or its content suppliers and is protected by applicable Canadian and international copyright laws.

Upon full payment of agreed fees, clients receive ownership of the final website deliverables created specifically for them. Tica Solutions retains the right to display the work in its portfolio unless otherwise agreed in writing.

4. Client Responsibilities

Clients engaging our services agree to:

• Provide accurate information, content, and materials required to complete the project.
• Respond to requests for feedback or approvals within agreed timelines.
• Ensure they hold the rights to any content (images, text, trademarks) supplied to us.

5. Payment

Payment terms are as outlined in each project proposal. Late payments may incur interest at 1.5% per month. Tica Solutions reserves the right to suspend work on overdue accounts.

6. Limitation of Liability

To the fullest extent permitted by law, Tica Solutions shall not be liable for any indirect, incidental, or consequential damages arising out of your use of this website or our services. Our total liability in any matter is limited to the fees paid by you for the specific service giving rise to the claim.

7. Warranties

This website and its content are provided “as is” without warranty of any kind. We do not warrant that the site will be error-free or uninterrupted. We make no guarantees regarding specific business outcomes (such as search rankings or revenue) resulting from our services.

8. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario.

9. Changes to These Terms

We may revise these Terms at any time by updating this page. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

10. Contact

Questions about these Terms? Email us at hello@ticasolutions.ca.